“It was more than a pleasure working with a pro like you, who knows the job and not only understands the words but the spirits that rise from them.”

–Gadi Gilon, CIO, Clalit Health Services (world’s second largest HMO)

“Great job on the case study – it was well-written, and I was pleasantly surprised about the level of organization and good information. You learned a lot about the product in a very short amount of time!”

–Lee Morrisseau, Senior Manager of Technology, Sapient

“You obviously did a great job interviewing our customer because you got excellent quotes. The finished piece made everyone – the customer and the product folks – happy.”

–Linda Lewis, Public Relations Manager, WRQ

“Thanks for expressing our vision so clearly. I can’t wait to get it in people’s hands.”

–Susan Lammers, President, Headbone Interactive

“GREAT case study. One of the best I’ve reviewed in quite a while.”

–Lori R. Fett, Senior Product Manager

“Don’t lose this writer!”

–Microsoft editor